Shipping policy

SHIPPING COSTS:

We provide complimentary shipping.

SHIPPING CARRIER:

We utilise DHL Standard shipping, UPS, GLS, DPD.

- DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn

COUNTRIES OF DELIVERY:

We currently deliver our products to these countries:

Germany, Austria, France, Spain, UK, USA. 

DELIVERY TIMELINES AND DETAILS:

Processing your order may take 1-2 working days.

Delivery estimates after your order has been processed, are as follows:

2-4 working days within Germany

4-7 working days for Europe

7-20 working days for destinations outside Europe

After your order has been processed, you will receive an order confirmation with tracking

information.

Please note:

Local public or bank holidays may impact delivery times.

Jazz Maniacs cannot be held responsible for delays of delivery due to customs.

TAXES AND FEES:

Product prices displayed in the shop include the statutory value added tax.

Local taxes, VAT, handling fees, and additional charges may apply and are to be borne by the

customer.

Unfortunately, these fees are non-refundable.

We cannot control or influence these fees.

It is advisable to consult local authorities regarding these charges.